Hi dear, I'm sorry to cause you this bad purchasing experience. Before delivery, I have introduced the accessory information and product information of this product to you in detail. When you told me that there was no charging, I already replied to your message for the first time. The light of the wireless charger is bright, which proves that the chip is normal. If it is the problem of cable, you can provide me with pictures. I will provide you with the necessary after-sales service. Sorry again

Dear Mohaned, Thank you for your trust& work with Hengye.Your feedback keep us motivated and we will try our best to do better and better in the future. Wish your business getting better & better.